At Caketop.ie, you can order your topper in several ways through our website.
Orders for toppers placed before 2pm are dispatched on the same day. Custom designs that require a draft will also be sent out the same day, provided we receive approval before 2pm. If approval occurs after 2pm, the items will be shipped the following day
WHEN SHOULD I ORDER?
While icing sheets can remain effective for up to 6 months, we suggest placing your order approximately 2 weeks prior to your event. This allows the colors to maintain their vibrancy and ensures timely delivery for your occasion.
| Caketop.ie operates as an online store located in Ireland. We are unable to accommodate collection and exclusively dispatch toppers through postal services. Orders cannot be placed via social media or telephone; all transactions must be completed through our website. |
Postal services in Ireland are unavailable during weekends and Bank Holidays; therefore, any orders placed after 2pm on a Friday will not be dispatched until the following Monday, or Tuesday if Monday is a Bank Holiday.
We now provide an option at checkout for tracked and registered (express) post for an additional fee.
While tracked or registered (express) post usually arrives the next day, this is not guaranteed, and delivery may take 1-2 working days.
If you place your order before 2 PM, it will be dispatched the same day; orders made after 2 PM will be sent out the next day.
Please note that An Post is closed on Saturdays and Sundays, so any tracked and registered (express) orders placed after 2 PM on Thursday will not be delivered until the following Monday.
| Caketop.ie operates as an online store located in Ireland. We are unable to accommodate collection and exclusively dispatch toppers through postal services. Orders cannot be placed via social media or telephone; all transactions must be completed through our website. |
Each sheet consists of a flexible, impeccably smooth layer of icing infused with a subtle vanilla flavor, presented in white and attached to a paper backing for ease of handling and compatibility with printers. These sheets can be effortlessly peeled after printing. Once detached from the backing, the edible icing remains highly pliable and easy to manipulate without the risk of cracking or tearing. Icing sheets are the favored choice of edible paper for decorating cakes and cupcakes.
Shelf Life of the Icing Sheet is 6 months once stored in the grip seal bag it comes in. YOU CAN REMOVE THE TOPPER TO CHECK IT WHEN IT ARRIVES & THEN PLACE IT BACK IN THE BAG UNTIL YOU NEED IT. They do not need refrigeration! Keep the picture in this bag until you are ready to use it.
You can use nearly any type of cake, whether it’s store-bought, homemade, or from a bakery. Icing sheets work well on various cake types, including sponge, royal icing, fruit, chocolate, and buttercream.
Fresh cream is not ideal for edible images due to its high water content, which can cause the image to bubble or break apart. It’s best to avoid using it as a topping.
If you need to use fresh cream, try to apply the edible image right before the event and place it on a backing disc of rolled fondant for better results.
Cakes should not be refrigerated after adding the topper, as it can harm the colors. If necessary, you can lightly spray or moisten the fondant or buttercream if it has dried, and add the image to the cake just before serving instead of refrigerating it.
We are continually uploading popular toppers, but it is impossible to have everything on the site.
The quickest way if you are looking for a topper that you do not see listed is to use the one of our CUSTOM DESIGN OPTIONS
We do NOT supply stand up CARD cake toppers.
You can request several images on a single icing sheet, which you will need to cut out yourself. These images are NOT pre-cut and ready for use. You must cut them out, position them on fondant or gum paste, and insert a stick or skewer for support. (We only supply the icing sheet, not the fondant or sticks.) Place your ORDER HERE, choose an A4 size, upload your images, and specify the desired height for each image.
We have lots of pre-designed CUTOUT TOPPERS – as above these are NOT pre-cut and ready for use. You must cut them out, position them on fondant or gum paste, and insert a stick or skewer for support. (We only supply the icing sheet, not the fondant or sticks.)
Yes we can add any image or photo to a topper, simpy select the “Let Us Create It For You” option, where you can upload up to six images and your message, and we will draft a design for your approval before printing. ORDER HERE
Yes, we can print more than one picture on a sheet. You can upload up to 6 images using the LET US CREATE IT FOR YOU option the first image is included in the cost of the sheet and it is 60c for each upload after that.
You can request several images on a single icing sheet, which you will need to cut out yourself. These images are not pre-cut and ready for use. You must cut them out, position them on fondant or gum paste, and insert a stick or skewer for support. (We only supply the icing sheet, not the fondant or sticks.) Place your ORDER HERE, choose an A4 size, upload your images, and specify the desired height for each image.
If you happen to tear the topper, stay calm! Lightly rub it with a dry finger, and it will blend back together, making the tear vanish in about an hour.
- Clear your browser’s cache and cookies; if you need assistance with this, please click here
- If using a VPN on your device ensure that it is turned off
- Attempt to use an alternative device.
- Verify that you are utilizing a compatible image format (.png, .jpg, etc.).
- Make sure all mandatory fields marked with an asterisk (*) are completed.
If you continue to experience problems after following the steps above, please email us at sales@caketop.ie with details about the product you want to order and include screenshots of any error messages.
Various factors influence photo uploads to a website, such as your Internet speed, image size, server activity, and the upload tool being used. This does not mean your computer is broken. While your computer’s speed has little effect on upload success, you can take actions to enhance the chances of successful uploads.
Check the image file name and keep it straightforward by avoiding special characters and spaces. If necessary, use a combination of letters and numbers for uniqueness. Make sure the file format is .jpg, .jpeg, or .png, and that the size is under 4MB; otherwise, an error message will show if the file is too large.
If you need assistance in reducing image size, visit https://tiny-img.com/blog/reduce-jpeg-file-size/. To refresh your cache, go to http://www.refreshyourcache.com/en/home/, as browser caching can disrupt uploads. After clearing the cache, restart your browser.
If problems continue, consider using a different browser like Chrome, Firefox, or Safari, or try a private browsing window to avoid conflicts with extensions.
Printing with edible ink on edible icing sheets produces a different result to printing with normal ink on regular paper. Sometimes a perfect match between the image you are viewing on your computer screen (RGB colour) and the printed edible image (CMYK colour) may not be achievable.
When you create an image on your computer screen, the colours you see are generated using digital ink and pixels, which differ significantly from the edible inks used in printing.
Edible inks are specially formulated to be safe for consumption, and this formulation can result in colour variations
Pinks, purples, and reds, in particular, tend to be more challenging to match precisely due to the composition of the inks and the surfaces they’re applied to.This is a common occurrence with all edible printing services.