Ordering & Delivery
Where we Deliver
We currently ship to the Republic of Ireland, Northern Ireland, the UK, and select European countries. Please note that we do not offer worldwide shipping at this time. If your country is not available at checkout, we do not currently provide delivery to that location.
When should I order
Edible icing sheets last up to 6 months, so they can be ordered in plenty of time.
It is best to order 2 weeks before your event to ensure vibrant colours and on-time delivery.
Ordering
Please be advised to check all details entered when ordering, including spellings, quantities, and details, as we cannot take responsibility for errors made on your behalf.
Ensure the delivery address is correct on check out, we do not hold any personal information re addresses, card details or numbers, following GDPR. It is the customers responsibility to ensure delivery addresses are correct.
Dispatch Times
Orders placed before 2pm Monday–Friday are processed, printed, and dispatched the same day. Orders placed after 2pm are posted the next working day.
Weekend orders (after 2pm on Friday) are usually processed and dispatched on Monday (excluding Bank Holidays).
Working days are Monday–Friday, excluding Bank Holidays. Office hours are 9am–3pm. Please allow sufficient time, as we cannot be responsible for late delivery due to orders placed outside working hours.
An Post aim to deliver next day, but delivery typically takes 1–3 working days and may take up to 5 during busy periods.
There is no postal service on Saturday, Sundays or Bank Holidays.
We use standard letter post (untracked) with An Post to send out toppers. Toppers are posted in a grip seal bag and then placed into a hardback (Do not Bend) A4 envelope, extra care is taken not to damage items. This should fit through a normal letterbox.
Regretfully, we do not have a collection option. All orders are posted out.
We do not guarantee Next Day Delivery under any circumstances, as delivery is out of our control, once orders have been posted.
Any delivery times provided are strictly estimates and do not constitute a guarantee of delivery by a specific date. Short notice orders, giving less than 5 business days, is a risk on your part — no refunds if delayed in transit
We cannot control postal delays (weather, strikes, holidays, pandemics, etc.).
If your topper is returned due to wrong or incomplete address, a new order will be required.
Christmas: expect delays. Final posting date is generally December 19th. We close from Dec 19 – Jan 2 each year.
UK & Europe
We provide standard untracked post to the UK and various European countries (including France, Germany, Denmark, Spain etc.). Delivery typically takes 3-7 business days.”
Any delivery times provided are strictly estimates and do not constitute a guarantee of delivery by a specific date. Short notice orders, giving less than 10 business days, is a risk on your part — no refunds if delayed in transit.